PATRIOT POWER GENERATOR 1500 FREQUENTLY ASKED QUESTIONS
Q: What is the Patriot Power Generator?
A: The Patriot Power Generator is a portable solar generator that comes with an integrated 1500-watt inverter / 600Wh lithium-iron phosphate battery, 100-watt foldable solar panel, and a 25-foot long extension cord. It also comes with a multitude of bonus items including a Survival Essentials Kit (72-hour emergency food supply, 11-in-1 survival tool and a Survival Spring personal water filter for purifying water), a deck of playing cards listing 52 ways to Save Power, and four hard-copy reports titled: The 3 Hidden Dangers of the Smart Grid, Top 7 Reasons the Power Grid Will Fail, The Generator Survival Checklist, and The Blackout Response Guide. It is designed to provide electricity for critical devices and equipment during a power outage or disaster situation. The generator is quiet and efficient, lasting up to 2000+ complete life-cycles. There are no emissions and no carbon footprint. The Patriot Power Generator is a smart solution that protects you when power outages leave you powerless for an extended period of time.
Q: Where can I find customer reviews of the Patriot Power Generator?
A: We host a website where many of our customers have left honest reviews about their purchases for you to see. You can find it by clicking here.
Q: Can I see the Patriot Power Generator on TV or in newspapers?
A: Yes, please see our Newsroom link for the latest on the Patriot Power Generator in the news.
Q: How large is the Patriot Power Generator and Solar Panel?
A: The Patriot Power Generator is small, compact, and powerful. It weights only 38 pounds and at only 18"L x 10"W x 12"H, is small enough to go anywhere you need. The 12V/100 Watt solar array measures 42.45"L x 1"W x 26.5"H when fully extended and folds in half for convenient storage.
Q: How will I charge my generator?
A: The Patriot Power Generator comes with a 12V/100 Watt solar panel that will charge your generator completely. The time it takes to charge is dependent on the positioning of the solar panel and the weather. The generator can also be fully charged in 3.5-4.5 hours via the AC cord which will plug into any regular household outlet.
Q: What can I run on my generator?
A: The Patriot Power Generator has two 120V AC outlets, four USB outlets, one 12V DC cigarette lighter outlet and one 12V DC Anderson outlet. Here are some examples of what you can run using these outlets:
- Power your freezer, so you can have a long-lasting supply of food that’s safe to eat. Not to mention, use it to power your slow cooker, toaster oven and even your coffee maker.
- Power enough lights for safety and comfort.
- Power your cell phones, computers, tablets and radios so you can communicate with friends and family and stay informed.
- Power critical home medical devices, such as portable oxygen equipment, infusion pumps, CPAP machines, mobility devices and monitoring equipment.
- Power an electric blanket so you stay warm at night.
- And so much more!
Q: How long will it take to receive my Patriot Power Generator?
A: Your Patriot Power Generator will come shipped to you in a total of two packages. One box will contain the generator itself and one will contain the foldable solar panel and the 25-foot extension cord that connects the solar panel to the generator. Both of these packages will come to you from Utah, USA and we expect them to reach your door within 10-14 business days of you placing your order. Please note that signature delivery is required for this product.
Q: Can I order a Patriot Power Generator if I live outside the USA?
A: Due to shipping restrictions on the lithium-iron phosphate battery, at the current time we are not able to send the generator outside of the contiguous United States.
Q: What is the price of the Patriot Power Generator?
A: The Patriot Power Generator current price is $1997, which includes a foldable solar panel, an extension cord to plug the solar panel into the generator, and a user manual.
Q: I don’t have a credit card, can I send a money order or check?
A: Yes! Simply click here for our mail order form and return it to us at:
1204 Elmwood Ave
Nashville, TN 37212
Q: Can I use PayPal?
A: Not at this time. Please check back with us.
Q: Is it safe to buy online?
A: Buying online is absolutely one of the safest ways to shop! SSL Certificates authenticate our identity, and encrypt the information visitors enter on our site. This keeps thieves from "overhearing" any exchange between our Web page and another computer. When an SSL Certificate is installed, you can rest assured that the information you send is secured and can't be viewed by cyber crooks.
Our SSL certificate enables the browser and Web server to build a secure, encrypted connection. The SSL "handshake" process, which establishes the secure session, takes place discreetly behind the scenes without interrupting your shopping experience. A padlock icon in the browser's status bar and the "https://" prefix in the URL are the only visible indications of a secure session in progress.
The Patriot Power Generator checkout page is secured with a Symantec Class 3 EV SSL Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. Encryption means that all data transmitted is scrambled so even if something went awry, it would be meaningless to any unintended receiver.
We use a third-party credit card processor that meets the strictest international standards for data security to manage our credit card payments, so no one ever has access to your credit card information. We do NOT keep your credit card number on file.
Q: What is your return policy and instructions?
A: If, in the first 365 days after purchase the customer is not 100% satisfied with their generator, they may return it. To obtain a refund the customer first needs to contact our customer service department at 800-680-8504. The customer service representative will arrange for a pick-up of the generator via UPS.
We will accept returns of generators accompanied by the extension cord and foldable solar panel only if they are in good merchantable condition (I.e. we could resell them because they’re in good shape). Returned generators are NOT subject to a re-stocking fee.
The Patriot Power Generator also comes with a 365-day warranty. This warranty covers any defects in materials or workmanship and non-cosmetic normal wear and tear related damages. These returns will be repaired or replaced with a certified reconditioned unit that will continue under the original warranty terms and expiration date.
The warranty does not cover damage or defect caused willfully or through negligence. It doesn't cover damage due to excessive wear and tear, or cosmetic blemishes, scratches or dents through the course of regular use. The warranty additionally doesn't cover damage caused by use of the unit with unsafe, unregulated or inappropriate devices or from use of the product for anything other than what it was intended.
Please see this page for full return instructions.
Q: Can I download a manual for my generator?
A: Yes, please choose from the manual selections below to ensure you get the correct manual for your unit.